Booking Information
Please read before you book
- This is a quiet rural site – please do not act in a noisy, rowdy or intrusive manner.
- We do not accept stag, hen or similar parties.
- No music outside your hut or tent after 9.30pm or loudly at any time.
- No additional tents, washing lines or other structure or paraphernalia are allowed.
- Do not light fires or BBQs apart from in the wood-burner or firepit/BBQ provided. Do not move the firepit.
- Fireworks and Chinese lanterns are not permitted.
- No smoking inside the tents or shepherds hut
Check in: From 3pm
You can arrive at any time after 3pm. You can request an early check in (after 1pm) when you book. If we can’t accommodate it, we’ll let you know and refund the extra cost.
Check out: by 10am
You can request a late check-out (until 12 pm) when you book. If we can’t accommodate it, we’ll let you know and refund the extra cost.
Deposit
We require a 40% non-refundable deposit to confirm booking.
Balance
The balance of fees for your stay is due 6 weeks before arrival.
£200 Security Deposit
We ask guests to pre-authorise a payment of £200 on a credit or debit card as a security deposit for each booking. We will send you a link by email a day or two before your arrival. The security deposit is held by your card provider and returned to your account no more than 7 days after the end of your stay, unless we need to make a claim for damages during your visit.
Cancellations
If you need to cancel your booking more than 6 weeks before your arrival date we will retain your 40% deposit payment but refund any other payment that you have made in respect of your booking. If you cancel 6 weeks or less before your stay is to start we will retain all payments made to us in respect of your booking.
Insurance
We strongly recommend that you have adequate insurance to cover the risks of your holiday, not least the risk of payments you make being forfeited and non-returnable, your possessions being lost/damaged or any of your party suffering injury.
Dogs
You are welcome to have up to 2 dogs staying in our shepherds huts, Saltmarsh and Samphire, and in our Rowan safari tent. Saltmarsh is smaller and is probably only suitable for small to medium dogs. Dogs are not allowed on the soft furnishings. Please bring a towel for your dogs.
Dogs need to be under control at all times. Please keep them on a lead to protect wildlife and local farm animals. The fields are not fully fenced.
Visitors
You may have up to 6 persons visiting you during the day. Visitors must leave by 10.00pm on the day that they arrive.
Wheelchair Access
Our safari tents and shepherds huts are not wheelchair accessible.